Scaling Hadoop Clusters in Enterprises, Mindful of Management
Introduction Large enterprises at the Hadoop Summit in San Jose (June 9-11, 2015) spoke clearly about the need for management and security as they scale up their Hadoop clusters for Big Data Analytics. The scale-ups in many industry giants underscored the importance...User Experience Trumps Feature Load
As I was conducting my research on the enterprise chat segment of the collaboration and communication market, I reviewed a number of products in that space. What struck me most was the simplicity of the products. Not that the code wasn’t complex – a lot of what...Salesforce.com Power Users prefer self-help
A survey of 170 Salesforce Power Users Group members reveals that respondents prefer self-help and online resources over those involving person-to-person interaction. While this may be because of convenience and costs associated with in-person support, it is wise not to ignore the social costs of in-person support options when deciding on a mix of support options.