Can we legislate privacy?

Can the state legislate privacy? Does that, in and unto itself, violate the basic concept of privacy?
Absent the tolerance of anarchy, we find ourselves thinking of privacy for the “common” good of a community or society.
FTC has developed a set of guidelines in which it defines what inadequate levels of “reasonable” privacy are.

When Big Data turns to Big Anger

The world probably woke up on Monday to the shock of the unnecessary hostage siege in Sydney. Having grown up in Sydney, I know that corner very well. The literal center of Sydney, from which all measures were historically taken is a stone-throw from the Lindt Cafe. I...

Building Engagement through Service and Support

A product is not just an object or the bits that comprise software or digital media; it is an entire experience. The complete customer experience is vital to the overall value a customer derives from their product and the on-going relationship between the customer and...

As Big as Big Data Can Get

As an analyst, I’m often asked to make predictions as if I have a crystal ball on my desk or know some special magic. Magic seems to feature heavily in the analyst part of the IT ecosystem. But that’s another story… I do feel confident in making this...